Our Managed IT Services plans are based on a flat monthly fee, allowing you to budget your IT costs annually. Your complete and proactive support solution includes:

  • 24/7/365 monitoring
  • Anti-spyware management and spam detection
  • Scheduled preventative maintenance
  • Automatic remediation
  • Periodic system health checks
  • Onsite support
  • Business continuity (backup & disaster)

AVAILABLE SERVICES

office environment with staffs working
  • REMOTE MANAGEMENT

    Remote monitoring and management of your workstations, servers, routers, printers and other network devices to ensure your IT network is always healthy and secure, Most IT support and management tasks are performed remotely, non-intrusively and effectively without interrupting your workflow.

  • HARDWARE AND SOFTWARE INVENTORY

    Collection and tracking of hardware and software inventory from Linux, Mac and Windows operating systems so you have a complete record of all your IT assets.

  • HOSTED EMAIL

    Continuous monitoring of the health and performance of mission critical hosted email services to stop spam and viruses before they infect your network.

  • THREAT MANAGEMENT SERVICES

    Monitoring of the Windows event log and immediate remediation of critical events safeguard your network against unexpected crashes and data loss.

  • SOFTWARE DEPLOYMENT

    Installation of software and services to one device, a group of devices or to one or multiple locations ensures no device is overlooked when installing new or updated software.

  • ANTIVIRUS SERVICES

    Effective management and detection of continually evolving threats and malicious software attacks, including protection from spyware, spam and phishing scams to ensure your IT network is secure. Our antivirus services include comprehensive monitoring and deployment of virus definitions and updates so you know your system is always protected.

  • BACKUP & STORAGE SERVICES

    Comprehensive protection of operating systems, applications, configurations, settings and data for Windows and Linux servers, workstations and laptops, and virtual environments to ensure your data is protected and recoverable. Our RMM platform also enables us to accurately monitor backup status in real-time, as well as perform on-demand actions such as disabling, enabling, creating, editing, deleting, starting, or cancelling backup jobs. Data recovery is available from physical machines, virtual machines and the cloud.

  • PRINT MANAGEMENT

    Monitoring of the ink levels, paper levels and number of pages printed, in addition to remotely initiating stopping or resuming print activity eliminates printer downtime.

  • NETWORK MONITORING

    Monitoring and controlling critical items in your infrastructure through powerful monitors and scripts to ensure potential issues are identified and resolved before they can effect your network performance.

  • PATCH MANAGEMENT

    Identification and automatic updating of all software patches and hot fixes to all your devices, giving you the peace of mind that all patches are up-to-date and your system will continue running at optimal performance.

  • IT ASSET MANAGEMENT

    Identification, tracking, auditing and management of all workstations, servers, printers, routers and mobile devices from acquisition through disposal to ensure your IT assets are compliance with all licenses, have the proper configurations, and can be tracked and located if needed. IT asset management also enables you to make more accurately plan and budget for future IT purchases.